Community Engagement Specialist, US Vaccines

About the position

Responsibilities

• Establish key objectives, goals, and reporting metrics for target geography in tandem with overarching Multicultural Marketing & Health Equity Team goals, spanning the full portfolio of Vaccines across all audiences, including Adults, Maternal, Pediatrics, and Adolescents.
• Identify opportunities (national, regional, and local) to initiate and expand new and existing relations in community to deepen Pfizer's engagement with community, build trust, and advance awareness and adoption of vaccines across the full portfolio.
• Engage with consumers and community leaders to discuss RC-approved, unbranded educational content to raise awareness and help educate consumers about vaccines across a number of different settings, meeting them where they are (e.g., health fairs, community meetings, community events / presentations).
• Continuously assess local market challenges to vaccination access via community feedback, secondary data, and any other relevant sources.
• Regularly summarize key insights impacting vaccine uptake and share back with Multicultural Marketing & Health Equity team as well as the broader US Vaccines Consumer organization, informing strategic as well as tactical planning and execution decisions.
• Create opportunities for collaboration and two-way engagement with community organizations driven by each organization's unique engagement model (e.g., townhalls, surveys, events, etc.), to support the goal of addressing vaccine equity challenges.
• Collaborate with Multicultural Marketing & Health Equity colleagues to select appropriately tailored materials and communication mediums for consumers and community leaders.
• Collaborate with Multicultural Marketing & Health Equity colleagues to develop practical strategies to solve access barriers through local partnerships.
• Coordinate with internal cross-functional teams (via Multicultural Marketing & Health Equity colleagues) to understand existing health equity initiatives/partnerships and available tools deployed for geography selection.
• Collaborate with other Customer Facing Colleagues, where appropriate, to identify areas of unmet need within the community and develop relationships with local partners.
• Share lessons learned from community engagement beyond Consumer Marketing to inform broader community engagement efforts across Pfizer (e.g., Public affairs, Global Health Equity CoE).
• Document activity and generate reports documenting key performance metrics in collaboration with insights and analytics colleagues.
• Share progress on vaccine adoption and equity initiatives with Multicultural Marketing & Health Equity colleagues.

Requirements

• Bachelor's degree or equivalent work experience required; Master's Degree in public health, health administration or public/business administration preferred.
• 6+ years relevant work experience in public health, public policy, health equity, pharma or other related fields.
• Prior development and implementation of strategic initiatives focused on health/social inequities.
• Established ties to local community and local initiatives focused on health equity, strongly preferred.
• The ability to develop strong professional relationships in-person and virtually in a dynamic and challenging environment.
• Demonstrated ability to work with people of different races, ethnicities, sexual/gender identities, ages, socio-economic status, and abilities.

Nice-to-haves

• Excellent communication skills—oral, written, and listening.
• Ability to build trust and credibility with a diverse set of stakeholders internally and externally.
• Demonstrated ability to adopt and utilize new digital technology and other resources.
• Additional language proficiency (Spanish language proficiency strongly preferred).
• Ability to travel (regionally) for community engagement.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holiday and personal days.
• Paid caregiver/parental and medical leave.
• Health benefits to include medical, prescription drug, dental and vision coverage.