Managed Care / Customer Service - Hybrid

Employer Industry: Legal Services

Why consider this job opportunity:
- Salary up to $20.00/hr
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to develop skills in legal research and documentation
- Work with a dynamic team in a fast-paced legal environment

What to Expect (Job Responsibilities):
- Determine individual and family eligibility for the employer's care programs
- Assist in coordinating and communicating schedules to internal and external clients
- Conduct client interviews, collect facts and compile case data to provide recommendations to an attorney
- Manage casework in a timely manner, including proper documentation and resolution
- Provide legal research, analyze legal papers, and draft legal documents while documenting findings accurately

What is Required (Qualifications):
- Must have a bachelor's or associate degree
- Background in Paralegal studies is a plus
- Work experience in a legal environment is a plus
- Proven technical skills in Microsoft Office Suite
- Excellent verbal and written communication skills with a keen attention to detail

How to Stand Out (Preferred Qualifications):
- Experience in customer service or call center environments
- Strong time management and organizational skills
- Critical thinking and problem-solving abilities

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