Senior Technical Support Specialist

Senior Technical Support Specialist needed at Amedisys - Rumaithiya, Kuwait. Posted on 2025-12-23. Salary: 670 Kuwaiti Dinar. Apply now for this exciting opportunity!
Amedisys is expanding, and we are searching for a Technical Support Expert in Rumaithiya, Kuwait, who is ready to grow with us.

As part of the team, your key duties will include:

  • Continuously improve technical support processes based on feedback and emerging technology trends
  • Participate in the creation and maintenance of technical documentation for users and staff
  • Collaborate with IT teams to identify recurring technical issues and provide effective solutions


In return for your hard work, you’ll enjoy the following benefits:
  • a salary of 670 Kuwaiti Dinar
  • flexible Part-time hours
  • and opportunities for career advancement.


The application deadline is 23 January 2026 —submit your application today and let’s get started!

Be part of our exciting journey at Amedisys. We’re eager to see how you’ll help us grow.

Skills:

- Strong communication skills to explain complex technical issues in simple, user-friendly terms
- Strong customer service skills to interact with clients and provide timely solutions
- Ability to manage multiple support tickets simultaneously while ensuring timely and effective resolutions
- Ability to provide training and guidance to junior technical support staff to enhance team performance
- Proficiency in using remote desktop tools to assist users with troubleshooting and problem resolution

Responsibilities:

- Provide training and assistance to end users regarding the use of software and hardware tools
- Track and manage service requests through a ticketing system and ensure issues are resolved promptly
- Participate in the creation and maintenance of technical documentation for users and staff
- Collaborate with IT teams to identify recurring technical issues and provide effective solutions
- Continuously improve technical support processes based on feedback and emerging technology trends

Alerts

- Adhere to deadlines and deliver your work on time.
- We offer an attractive salary package including bonuses and annual increases.
- Control emotions and avoid allowing stress to affect work behavior.
- Advertising Campaign Management: Plans and implements advertising campaigns to promote products or services.
- The candidate must submit the national identity and certificates to ensure the accuracy of the information.

Notes

- Quality Achievement: Ensuring the work meets quality standards.
- Long-Term Thinking: Helps guide efforts toward achieving long-term objectives.
- This is the right time to join a dynamic team.
- Resource Management: Effectively managing human and material resources.
- Detail-Oriented: Focuses on accuracy and ensures high-quality outcomes in every task.

Senior Technical Support Specialist in Rumaithiya - Kuwait Jobs
Back to blog